2017 Provider Seat Candidate

William Preston HallWilliam Preston Hall, CMRP, FAHRMM
Director of Supply Chain Management
Clarion Hospital
Clarion, PA

 

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Describe why you are a good candidate for this leadership role.

I’ve been involved in construction, automotive, juvenile detention, and healthcare industries, and in all those fields I always ended up in supply chain. Each of those enterprises has their unique aspects, and over my last nineteen years working for Clarion Hospital I can see the similarities and differences. We tend to believe that healthcare is unique, but the similarities outnumber the differences. For example, all contracts are defined by their terms and conditions. I consider my time at a small rural community hospital as an advantage. I am forced to take on complex projects and problems without additional staff or hiring outside consultants. I believe that the width and breadth of knowledge required to do my job effectively is the same regardless of the institution’s size. Sure, at an IDN the dollars spent are larger, but so is the number of staff and consultants they have available. This point was driven home to me when teaching the CMRP Prep classes. I regularly run into colleagues that have no experience in one area of study because at their facility or IDN it is handled by someone else.

Robert E. Lee once said, “The education of a man is never completed until he dies.” I believe that continuing education is a requirement of life, and that’s why I joined AHRMM back in 2001. I used that education to pass the AHRMM Certified Materials & Resource Professional (CMRP) exam back in 2002 and became the 92nd CMRP. I then passed each of the four ISM tests required to become a Certified Purchasing Manager (CPM), and then went on to become an ISM Certified Professional in Supply Management (CPSM). In 2016, I completed the requirements and became designated an AHRMM Fellow. I have had numerous colleagues who helped me along the way and I feel the need to return the favor. In 2015, I began co-teaching the CMRP prep class and have traveled the country helping colleagues prepare for the CMRP test.

Describe where you see healthcare evolving, and what you see supply chain’s role being in those future models.

At this moment, it is impossible to see what the future of healthcare will look like. We have the continued rapid expansion of Medicare as our baby boomers become eligible. Meanwhile, we have Congress’s continuing discussion of reforming our entire healthcare system. Regardless of whatever happens, Supply Chain needs to play an active role in our hospitals and health systems. Most healthcare providers are stretched to capacity and forced to do more with less. Those of us who continue to be non-profit providers are going to have to be much more transparent and prove our value to our communities or face losing our tax exempt status. The Supply Chain needs to continue to drive our facilities to use evidence-based decision making through value analysis. We will either need to find independent evidence or work with suppliers to produce our own evidence. We will see challenges helping departments, like the OR, in implementing UDI standards but the value to our organizations, in the long run, are going to be immense.

How will your leadership and vision strengthen AHRMM?

AHRMM’s stated mission is: “AHRMM strives to advance healthcare through supply chain excellence by providing education, leadership, and advocacy to professionals in hospitals, health systems, and related organizations that are accountable to the community and committed to health improvement.” In order to implement this mission, our organization needs to be active. AHRMM and its members cannot just sit back; instead, we need to relentlessly pursue constant and consistent improvement.

Although listed as our fourth value, sometimes we struggle with Risk Taking. Albert Einstein once said: “A ship is always safe at the shore - but that is not what it is built for.” We get caught up in playing it safe, and although we say we look at everything, we often only investigate the safe choices. The challenge is for AHRMM to take the ship to sea, which is not inherently as safe as being tied to the dock but, is the only way we can move forward. We need to put ourselves at some risk and at the same time make sure we steer away from the rocks. As an organization we must move and advance. We just want to be sure that the risks we take are not reckless.

We need to continue to expand the Cost Quality Outcomes (CQO) Movement to identify products and document outcome variation. CQO will provide the data which will convince the clinicians to change their care patterns. In doing this, we will decrease our costs while improving patient outcomes. AHRMM’s CQO white paper states that supply chain staff need to develop these skills: “In order to successfully drive change, supply chain competencies include:

  • Clinical skills and experience, which contribute to better understanding and ability to integrate with front-line care providers and the ability to develop value analyses, shifting the focus from negotiations to patient experience and outcomes
  • Information Technology
  • Data analytics
  • Finance and actuarial expertise”

These are different skill sets than our hospitals needed 20, 10, or even 5 years ago. I began honing my skills in data analytics and building databases while I worked in the construction and juvenile detention fields and my 19 years at Clarion Hospital has provided a better understanding of what the front-line staff need. I think these skills are going to redefine supply chain management and we need to begin to incorporate them into future versions of the CMRP.

It’s interesting to see the interaction between our Strategic map and this year’s membership changes. Increasing dues is never popular, but allowing unlimited free webinars provides more value for our dues. Also promotion of CMRP Test & CMRP Renewal scholarships increases AHRMM’s impact. By using AHRMM’s education our members ensure their staff is equipped with the right tools and we meet the development goals of AHRMM’s Strategic Plan. I know 3 colleagues who have scheduled the CMRP test because they were awarded scholarships. All of these examples ensure that AHRMM will continue to be the voice of our profession.

Background

Total number of years as AHRMM Member: 16
Years in healthcare: 19
Years worked in the healthcare supply chain profession: 19
Years worked in current position: 17
Number of direct reports: 6
Number of employees in your department: 6
Type of Organization you are employed by: Hospital/Medical Center

Describe your current position and responsibilities:

Responsible for the Clarion Hospital Supply Chain across all acute and nonacute delivery sites, including the sourcing and management of supplies including PPI spend, capital equipment, and purchased services. My goal is to serve as my C-Suite’s subject matter expert on all supply chain activities.

Service

List service to local chapter and to AHRMM national, including all committee/task force involvement, and whether you served as a member or as chair, within the past 5 years.

  • Member of AHRMM Chapter Relations Committee for 2017 & 2018
  • Member of AHRMM Education Committee for 2015 & 2016 
  • Georgia SHMM 10/16 @ Savannah, GA – Co-taught CMRP Prep Course 
  • North Texas AHRMM 08/16 @ Irving, TX – Co-taught CMRP Prep Course 
  • AHRMM16 @ San Diego, CA – Co-taught CMRP Prep Course
  • Georgia SHMM 10/15 @ Savannah, GA – Co-taught CMRP Prep Course 
  • North Texas AHRMM 09/15 @ Irving, TX – Co-taught CMRP Prep Course 
  • AHRMM15 @ Indianapolis, IN – Co-taught CMRP Prep Course 
  • AHRMM Webinar 06/15 – Co-taught CMRP Prep Course

List Annual Conferences, Leadership Training Conferences, and Thought Leader Summits attended, including dates and locations, within the past 5 years:

  • AHRMM16 @ San Diego, CA
  • AHRMM15 @ Indianapolis, IN
  • HTU16 (HealthTrust University) @ San Antonio, TX
  • HTU15 (HealthTrust University) @ Nashville, TN
  • HTU14 (HealthTrust University) @ Nashville, TN
  • HTU13 (HealthTrust University) @ Nashville, TN
  • PA Statewide 2013 (Supply Chain Conference) @ State College, PA
  • PA Statewide 2012 (Supply Chain Conference) @ State College, PA

Service to professional associations or community organizations to which you belong, including all committees, whether you served as a member or as chair, the year(s) of service, any elected offices held and the year(s) held:

  • Grace Lutheran Church Council – 2004 to 2013, 2015 to current
  • MedHost Supply Chain Advisory Panel – 2010 to 2013
  • Clarion Lodge #277 F&AM Audit Committee – 2001 to 2013
  • Quorum Health Resources Materiel Resource Leadership Council (MRLC) – 2005 - 2009